Partner IT

Remote IT Management & Support

Technology is a vital part of your business, you shouldn't be bothered when it comes to dealing with IT related issues. This is why having a full IT support group to take care of these issues quickly is a must for your business.

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336.310.0277

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On Call IT Support Desk for Every Employee 24/7/365

Why? Because when your employees have an issue they should not have to come to you. They should be able to pickup the phone and start talking with someone who can help them. Your employees should be doing THEIR jobs, and you can't afford to WAIT around for your IT guys.

Our Partner IT provides your employees with full support without you having to manage a thing. You don't have to worry about watching the clock because remote support is always included.

Our support desk is 24/7/365 so even if an employee needs help at 2am we will be here to help them.

As A Business Owner, It’s YOUR Responsibility To Grow Your Business, Not Be Bothered By IT Problems.

Managed Enterprise Security

Cybersecurity is an ever growing threat to your business. As your IT Partner we take a Security First mindset to help protect your business from cybercriminals.

Ransomware, Malware, Viruses, keyloggers, zero-day threats these are all ways that cybercriminals try to impact your business and steal your money and data. 60% of businesses CLOSE THEIR DOORS after a cyber attack. This is why we take it seriously and have invested in enterprise level security.

You Get:

  • Hosted Email (through Office 365 of G-Suite)
  • Advanced Anti-Virus
  • Fully Managed Computer Updates (Patch Management)
  • Full IT Auditing and Documentation Management
  • PLUS MORE
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proactive

Proactive IT Department Services

Having and IT Partner is about more than just support, it is about being PROACTIVE and helping you grow your business through your technology.

When it comes to your technology it is about having the RIGHT tools that work WITH your business. We provide a suite of services and solutions to do just that.

Being PROACTIVE as a small business you is crucial because you don't just have extra computers laying around ready to use. This is why it is important to not be surprised by sudden hardware issues.

You Get:

  • 24/7 Device and Software Monitoring
  • Hardware and Software Support
  • User and Password Management
  • Asset Tracking and Management

IT Consulting Services

Your business deserves more than just fixing IT issues, you deserve a partner that helps you plan and coordinate your IT needs. Planning, Budgeting, and helping you achieve your business goals is how we help our partners succeed when it comes to their IT.

Becoming your liaison between you and your vendors can save you a ton of time and headaches. One of the services we provide to our clients is to call their vendors when there is an issue, so that we can speak tech to tech and help get the issue resolved without you having to lift a finger.

You Get:

  • CIO Strategic Planning
  • Vendor Liaison
  • Purchasing Assistance
  • Project Support Availability (For when you need a team to tackle big project)
Consulting

The best IT support for YOUR business.

If you are running a business today, you know how much of a role technology plays in the success of your business. The fact is you can’t afford to be not have an IT resource. We built our Partner IT program to be the affordable full IT support for local businesses.

Business is built on Product, Infrastructure, Finance, and Technology. You have people you rely on for your product, infrastructure and finance. Now it is time to get a team you can rely on for your technology.

See other IT support options

The Benefits Are Huge!

  • Month to Month — no long term commitments.
  • 1 Hour Response — no more waiting days to get support
  • IT Team — a team of IT experts on call
  • Apple & Microsoft Support — expert teams for both
  • Budget Friendly — easy to budget monthly support
  • 24/7/365 Support — get help when YOU need it most
  • Managed Enterprise Security — protect your business
  • Proactive IT Services — get ahead of potential issues
  • IT Consulting Services — IT planning for your business

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They Allow Me To Focus On My Business, Not My IT

They Allow Me To Focus On My Business, Not My IT

Having the need to manage several big projects at once, I have great confidence in Creative IT’s ability to help me think through all of the ins and outs of a move/migration and then manage the process seamlessly. It allows me to focus on other areas that need my attention.


Elephant In The Room

Above And Beyond Service!

Above And Beyond Service!

I’ve learned by being burned in the past that expertise and service should be the main reasons for choosing an IT consultant, not price. We went the low price route once and it only lasted a year, even though it felt much longer. Our IT partner did not have the resources we needed to keep our system running smoothly and I quickly learned how IT issues can shutdown production and make doing business difficult.Finding the right partner for mixed Mac & PC environments was important to us. Often we found that IT companies focus on one and the other is just an afterthought. We are very pleased with how Creative IT works so everything runs seamlessly.

I highly recommend Creative IT for their expertise, above and beyond service and overall trustworthiness.


President & CEO
Bouvier Kelly

We're Really Glad We Chose Them As An IT Partner.

We’re Really Glad We Chose Them As An IT Partner.

I first heard of Creative IT when they delivered a clever intro package to the office. We currently weren't in the market for a new IT company but had conversations about potentially exploring our options, so the timing was impeccable. After having an initial conversation with Robert and his team about their capabilities and our then current and plentiful pain points (slow connection, getting disconnected from Wi-Fi frequently, inability to wirelessly hold a connection to Apple TV, having to manage hardware and software on our own with limited knowledge) it was clear they had their stuff together. We are 30 days into our new space and couldn't be happier with their level of service. We're really glad we chose them as an IT partner. It's like we have a full-time IT person, without having to fill that position.


The Variable