Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other "gotcha" clauses IT companies put in their contracts that you DON'T want to agree to.

How to make sure you know exactly what you're getting to avoid disappointment, frustration and added costs later on that you didn't anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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What Our Clients Are Saying About Us

Creative IT rocks! They are an excellent partner. Jason resolved my issue quickly and responded while I was traveling. Great work!

Chris Spaugh

I have always been impressed with all of the folks at Creative IT, but Daniel Mraz was absolutely exceptional! I am so glad that my company chose this group as our IT professionals. I truly appreciate all that they have done for us and I can't express my gratitude enough!

Justin Newman

Thank you so much Frey and Daniel for working on the request. We have recently partnered with Creative IT as our Managed IT Service Provider, Robert and his team is always avialable for us with proactive approach, exceptional customer service, and cutting-edge solutions. Thank you again for all...

Daniel Bates

I wanted to take a moment to express my heartfelt gratitude for Creative IT's team invaluable assistance in resolving the issue with my device. The expertise and dedication were evident throughout the process, and I truly appreciate the time and effort the team invested in helping me.

Glaizl Olaivar

Thanks to Ian. I was able to resolve my issue quickly.

Po Wen Liu

They always do a good job in a timely manner when I am requesting assistance on any of our accounts. They validate my identity easily and I have never had any issues. Great service!

Michelle Williams

Our company is transitioning to Creative IT but that process has not been complete as of yet. We had a serious IT problem that warranted immediate help in order to get us back up and running. We reached out to Creative IT and within an hour they had a technician, Zach Kerns, on site to evaluate our problem. The customer service was awesome, and we learned right off the bat that what they promised us - is truly what they deliver. Zach was very knowledgeable and everyone else that we have dealt with have been top notch. I would highly recommend Creative IT to anyone who needs IT help.

Tammy Chandler

Truly awesome service from their team for my office. It is the first IT service I have dealt with that fits to the needs we have and supports in an active, yet somehow unobtrusive, way in terms of impacting my daily operations. I've not experienced a single instance of having to wait for more than a few minutes to go from submitting a ticket to receiving a response. I've also not had a problem come back once they address it.

Jared Robertson