Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other "gotcha" clauses IT companies put in their contracts that you DON'T want to agree to.

How to make sure you know exactly what you're getting to avoid disappointment, frustration and added costs later on that you didn't anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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What Our Clients Are Saying About Us

Nick was very responsive. I didn’t expect resolution over the weekend. He jumped in quick to solve the problem and did so in the kindest way.

Jamie Jansson

Another great experience with CIT! This time, I worked with Ian, and the problem-solving was smooth and straightforward.

Jessica Grantham

The task was rectified in record time. The response time is so fast.

Missy Hartmann

Responsive and straightforward IT support. Thank you for the great service!

Forrest Kulwin

CreativeIT is super responsive and helpful. More specifically, Nick is the GOAT. Even though his hockey team is mid.

Lauren Boerwinkle

We had a great experience with Creative IT. Diane was professional, friendly, and very easy to work with. She communicated clearly throughout the process and made sure we understood what was being done and why. The service was handled quickly and efficiently, and everything was resolved in a timely manner. It’s refreshing to work with someone who is both knowledgeable and attentive to their customers. I would highly recommend Diane and the team at Creative IT.

Mitch Monroe

Our company is transitioning to Creative IT but that process has not been complete as of yet. We had a serious IT problem that warranted immediate help in order to get us back up and running. We reached out to Creative IT and within an hour they had a technician, Zach Kerns, on site to evaluate our problem. The customer service was awesome, and we learned right off the bat that what they promised us - is truly what they deliver. Zach was very knowledgeable and everyone else that we have dealt with have been top notch. I would highly recommend Creative IT to anyone who needs IT help.

Tammy Chandler

I appreciate the consistent follow up during the process of resolving my ticket.

Courtney Burgwyn