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The North Carolina Business Owner’s Guide To I.T. Support Services And Fees

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Responsive, Friendly Service

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Cost-Effective IT Support

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Fast, Secure Performance

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Read This Guide and You’ll Discover:

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The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

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The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.

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Exclusions, hidden fees and other "gotcha" clauses IT companies put in their contracts that you DON'T want to agree to.

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How to make sure you know exactly what you're getting to avoid disappointment, frustration and added costs later on that you didn't anticipate.

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21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Are You Ready For Better IT Support?

Call us at 336-310-0277 to speak with an expert now. For client support, call us at 336-310-0277.

4.9 out of 5 stars - 157 votes

4.9 Stars (157 Reviews)

What Our Clients Are Saying About Us

We had a great experience with Creative IT. Diane was professional, friendly, and very easy to work with. She communicated clearly throughout the process and made sure we understood what was being done and why. The service was handled quickly and efficiently, and everything was resolved in a...
We had a great experience with Creative IT. Diane was professional, friendly, and very easy to work with. She communicated clearly throughout the process and made sure we understood what was being done and why. The service was handled quickly and efficiently, and everything was resolved in a timely manner. It’s refreshing to work with someone who is both knowledgeable and attentive to their customers. I would highly recommend Diane and the team at Creative IT.

Another great experience with CIT! This time, I worked with Ian, and the problem-solving was smooth and straightforward.
Nick was very responsive. I didn’t expect resolution over the weekend. He jumped in quick to solve the problem and did so in the kindest way.
CreativeIT is super responsive and helpful. More specifically, Nick is the GOAT. Even though his hockey team is mid.
Responsive and straightforward IT support. Thank you for the great service!
Just wanted to say thank you, Daniel Q.! You made what could have been a really frustrating experience with Microsoft products feel completely painless. You jumped right in, took ownership of the issue, and got everything sorted out. That kind of support goes a long way, especially during my...
Just wanted to say thank you, Daniel Q.! You made what could have been a really frustrating experience with Microsoft products feel completely painless. You jumped right in, took ownership of the issue, and got everything sorted out. That kind of support goes a long way, especially during my first week on the job. Really appreciate you!

CreativeIT is always super helpful and responsive any time I have any issue. I definitely recommend them.
We've been using CreativeIT for several years now and are very pleased with their IT services, knowledge and ability to assist with various projects that help us operate our business smoothly.

720 Park Centre Dr, Ste A, Kernersville, North Carolina 27284