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The North Carolina Business Owner’s Guide To I.T. Support Services And Fees

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Responsive, Friendly Service

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Cost-Effective IT Support

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Fast, Secure Performance

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Read This Guide and You’ll Discover:

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The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

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The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.

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Exclusions, hidden fees and other "gotcha" clauses IT companies put in their contracts that you DON'T want to agree to.

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How to make sure you know exactly what you're getting to avoid disappointment, frustration and added costs later on that you didn't anticipate.

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21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Call us at 336-310-0277 to speak with an expert now. For client support, call us at 336-310-0277.

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4.9 out of 5 stars - 107 votes

4.9 Stars (107 Reviews)

What Our Clients Are Saying About Us

I have always been impressed with all of the folks at Creative IT, but Daniel Mraz was absolutely exceptional! I am so glad that my company chose this group as our IT professionals. I truly appreciate all that they have done for us and I can't express my gratitude enough!
Creative IT rocks! They are an excellent partner. Jason resolved my issue quickly and responded while I was traveling. Great work!
Great expedited troubleshooting as always from Jason! Thank you.
Great service given by David Wiles & really their entire team at Creative IT is always very prompt & helpful all the time. We value their on site service too.
They always do a good job in a timely manner when I am requesting assistance on any of our accounts. They validate my identity easily and I have never had any issues. Great service!
Our company is transitioning to Creative IT but that process has not been complete as of yet. We had a serious IT problem that warranted immediate help in order to get us back up and running. We reached out to Creative IT and within an hour they had a technician, Zach Kerns, on site to... Our company is transitioning to Creative IT but that process has not been complete as of yet. We had a serious IT problem that warranted immediate help in order to get us back up and running. We reached out to Creative IT and within an hour they had a technician, Zach Kerns, on site to evaluate our problem. The customer service was awesome, and we learned right off the bat that what they promised us - is truly what they deliver. Zach was very knowledgeable and everyone else that we have dealt with have been top notch. I would highly recommend Creative IT to anyone who needs IT help.
Very quick, stressless assistance. Very helpful. They really know their stuff!
Thanks to Ian. I was able to resolve my issue quickly.

720 Park Centre Dr, Ste A, Kernersville, North Carolina 27284



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