Managed IT Support

Outgrown your IT provider?
You Need a Fast, Comprehensive, Transparent, and Trustworthy IT partner.

Look no further

Call Us

336.310.0277

Why Managed IT Support?

As a business owner you wake up every morning thinking about how to grow your business, by the time you get to the office there are a million things to kick you off course, computer problems should not be one of them.

Creative IT's Managed IT Support allows you to pay attention to what is important and remove pesky IT distractions. Our friendly, personable and extremely responsive team of IT experts are here to take the burden off of your employees, so they can get their jobs done quicker and more efficiently.

We have a few different levels of IT support allowing us to fit your business needs and your budget. Whether you are looking for as needed support or fully managed 24/7/365 our teams are here to help.

Benefits

  • Full IT Department
  • Controlled Budgeting
  • 24/7/365 Live Support
  • Increased Productivity
  • Teams of Apple and Microsoft experts
  • Proactive Monitoring & Maintenance
  • Reduces Operational Costs
  • Advanced Security
  • 5 Minute Average Response Time
  • Proactive Support
  • Compliance Support

How We Work

We understand every business is different. We have 3 main support levels we offer, as well as customized, all centered around your business.

Home&Small Business
A budget friendly IT support plan for home and small businesses who want full control over their technology.

Remote support for your business 24/7/365 with advanced security to protect your machine from the most savvy cybercriminals. When you need help our team is just a call away.
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Partner IT
The perfect level of IT support for those organizations that have small IT needs but can still benefit from their technology just working.

Unlimited 24/7/365 remote support with on-site support available, security services and monitoring to keep you up and running. All at an extremely affordable cost.
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Managed IT
For those who just want their technology to work we offer a flat-fee budgetable IT support to provide your company a full outsourced IT department.

Have a full IT department without the overhead. Our 24/7/365 support is combined with business development to align your business goals with your technology.
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Looking for something different?
We create customized plans all the time for our clients.

Your One Solutions To Stop Those Nagging IT Issues

Is your IT guy slow to respond?
Is your IT guy causing more problems then they are fixing?
Have you outgrown your IT provider?
Are your employees constantly bugging you with technology Problems?

If any of this sounds familiar it is time to stop it all. Just give us a call and we will get you up and running in no time?

No more IT blank checks

Our specific service model is one of the best business decisions you'll make. You won't have to worry about getting an unknown bill for services that you don't know what they are for, or heck you can't budget around. All labor is covered and stays predictable with a simple flat-rate monthly plan. This way you get all of the benefits of budget able in house IT without the overhead, vacation, sick and down time involved. Our 24/7/365 support gets you up and running and makes sure to keep you that way.

 

Ready to find out more, simply call us at 336.310.0277 or fill out the form to the right.

Ready To Say Goodbye to IT Issues Forever?

Fill in your information and we will be in touch shortly to learn more about your business goals, and how technology plays a role.

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Advanced Enterprise Security

Cybersecurity is an ever growing threat to your business. We take the security of your business very seriously, that is why we include enterprise level security with all of our Managed IT support.

Our 24/7/365 SOC (security operations center) works to monitor all of your company technology to detect, block, quarantine and protect your business.

Proactive, Not Reactive

Many IT providers simply fix issues, we look at it the same way as in the medical profession; "an ounce of prevention is worth a pound of cure" - Benjamin Franklin. Our team understands the value our clients provide, and every unforeseen issue cripples your ability to present your best to your clients.

Our 24/7/365 NOC (network operations center) monitors all hardware and software to detect issues before you even notice them. Over 50% of the work we perform for our clients is behind the scenes preventing issues.

When it comes to updates our team monitors and tests operating system updates before we ever release them to your business. This way your employees don't run into unforeseen software issues.

What does this all mean to you? More Time, More Revenue and Less Headaches!

336.310.0277

Warning: you will be sorry you did not hire them!!

Warning: you will be sorry you did not hire them!!

Our company cannot live without Creative IT, we have come to rely on them for everything. I am happy to write their checks!!! We have never waited more than 3 minutes to get a response from Creative IT to an issue we are having, and they are out here pronto! Since we have become so reliant on this great team, we make no IT decisions without them, right down to software changes. They come to vendor meetings, ask questions we would never know to ask, and then work hand in hand with these vendors. In the end, our company, a 20 person Graphic Design firm, recommends Creative IT whole heartedly.


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