We needed our IT system operating efficiently at all times and we could no longer afford to use an internal resource’s bandwidth working on IT-related issues. Creative IT was one out of three potential resources we vetted and they were an easy, clear choice for us. They were professional. They understood our business. They understood our needs as an ad agency. The fact that the employees were Apple certified didn’t hurt either. After an initial audit of our environment, they came up with a plan to migrate all things IT into their hands. They alleviated the Wi-Fi issue we had been having and assisted in planning and executing our move to ensure we had a smooth transition into the new office space. Creative IT’s responsiveness and concierge ticketing system have been nothing short of great. Turning to Creative IT as an IT partner was one of the best vendor decisions we’ve ever made and we highly recommend their services.
Having the need to manage several big projects at once, I have great confidence in Creative IT’s ability to help me think through all of the ins and outs of a move/migration and then manage the process seamlessly. It allows me to focus on other areas that need my attention.
Elephant In The Room
Our company cannot live without Creative IT, we have come to rely on them for everything. I am happy to write their checks!!! We have never waited more than 3 minutes to get a response from Creative IT to an issue we are having, and they are out here pronto! Since we have become so reliant on this great team, we make no IT decisions without them, right down to software changes. They come to vendor meetings, ask questions we would never know to ask, and then work hand in hand with these vendors. In the end, our company, a 20 person Graphic Design firm, recommends Creative IT whole heartedly.
Builders Art & Graphics
I’ve learned by being burned in the past that expertise and service should be the main reasons for choosing an IT consultant, not price. We went the low price route once and it only lasted a year, even though it felt much longer. Our IT partner did not have the resources we needed to keep our system running smoothly and I quickly learned how IT issues can shutdown production and make doing business difficult.Finding the right partner for mixed Mac & PC environments was important to us. Often we found that IT companies focus on one and the other is just an afterthought. We are very pleased with how Creative IT works so everything runs seamlessly. I highly recommend Creative IT for their expertise, above and beyond service and overall trustworthiness.
President & CEO
Creative IT has provided invaluable service to our agency for the last 6 months. They truly understand the world of the Mac. Whether it's a hardware related issue or one specific to a Mac program, they provide the insight needed to quickly fix the problem. They are proactive, professional and darn nice guys. We would recommend them to anyone that has a strong Mac usage in their office.