Why? Because when your employees have an issue they should not have to come to you. They should be able to pickup the phone and start talking with someone who can help them. Your employees should be doing THEIR jobs, and you can't afford to WAIT around for your IT team.
Our Managed IT Department provides your employees with full support without you having to manage a thing. Managed IT is there to provide you full remote and on-site IT support with a predictable flat monthly cost.
Our support desk is 24/7/365 so even if an employee needs help at 2am we will be here to help them.
Cybersecurity is an ever growing threat to your business. As your IT Department we take a Security First mindset to help protect your business from cybercriminals.
Ransomware, Malware, Viruses, keyloggers, zero-day threats these are all ways that cybercriminals try to impact your business and steal your money and data. 60% of businesses CLOSE THEIR DOORS after a cyber attack. This is why we take it seriously and have invested in enterprise level security.
Having and IT Department is about more than just support, it is about being PROACTIVE and helping you grow your business through your technology.
When it comes to your technology it is about having the RIGHT tools that work WITH your business. We provide a suite of services and solutions to do just that.
Being PROACTIVE as a small business you is crucial because you don't just have extra computers laying around ready to use. This is why it is important to not be surprised by sudden hardware issues.
Your business deserves more than just fixing IT issues, you deserve a partner that helps you plan and coordinate your IT needs. Planning, Budgeting, and helping you achieve your business goals is how we help our partners succeed when it comes to their IT.
Becoming your liaison between you and your vendors can save you a ton of time and headaches. One of the services we provide to our clients is to call their vendors when there is an issue, so that we can speak tech to tech and help get the issue resolved without you having to lift a finger.
If you are running a business today, you know how much of a role technology plays in the success of your business. The fact is you can’t afford to be not have an IT resource. We built our Managed IT program to be the full flat fee IT support for local businesses.
Business is built on Product, Infrastructure, Finance, and Technology. You have people you rely on for your product, infrastructure and finance. Now it is time to get a team you can rely on for your technology.
Given the size of our agency, we could not justify a full-time hire, and we have outsourced IT services with three different providers over the history of our company. During that time, we worked with outsource resources that were great when our staff consisted of no more than 10-15 people, but as the staff grew, the providers that preceded Creative IT were unable to address all of our needs, which resulted in the staff member person in charge of operations at The Variable having to jump in to handle a lot of things when our IT partners were unable to serve us. We found ourselves having to manage a lot of the IT process ourselves. From purchasing and managing hardware and software to taking equipment to the Apple store for repair. This was not an ideal use of time.
We needed our IT system operating efficiently at all times and we could no longer afford to use an internal resource’s bandwidth working on IT-related issues. Creative IT was one out of three potential resources we vetted and they were an easy, clear choice for us. They were professional. They understood our business. They understood our needs as an ad agency. The fact that the employees were Apple certified didn’t hurt either. After an initial audit of our environment, they came up with a plan to migrate all things IT into their hands. They alleviated the Wi-Fi issue we had been having and assisted in planning and executing our move to ensure we had a smooth transition into the new office space. Creative IT’s responsiveness and concierge ticketing system have been nothing short of great.
Turning to Creative IT as an IT partner was one of the best vendor decisions we’ve ever made and we highly recommend their services.
Mary Reynolds Babcock Foundation