Break Fix IT

IT On Your Terms

Have the backend and services of a full IT department without the cost. When you need tech support having a resource on call who understands your company can make all of the difference.

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336.310.0277

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On Call IT Support

Having an on call IT resource can keep you from the headaches of having to deal with technical issues and allow you to get back to running your business.

The benefit of Break Fix IT is that you have control your IT expensive choosing when to handle things yourself and when to bring in an IT expert. With Break Fix IT you have an IT resource on call that documents and understand your systems and can provide the additional technical solutions that are right for your business.

As A Business Owner, It’s YOUR Responsibility To Grow Your Business, Not Be Bothered By IT Problems.

Managed Enterprise Security

Cybersecurity is an ever growing threat to your business. As your IT Partner we take a Security First mindset to help protect your business from cybercriminals.

Ransomware, Malware, Viruses, keyloggers, zero-day threats these are all ways that cybercriminals try to impact your business and steal your money and data. 60% of businesses CLOSE THEIR DOORS after a cyber attack. This is why we take it seriously and have invested in enterprise level security.

Security Options:

  • Advanced Anti-Virus
  • Managed Firewall
  • Fully Managed Computer Updates (Patch Management)
  • PLUS MORE
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proactive

Proactive IT Department Services

Having and IT Partner is about more than just support, it is about being PROACTIVE and helping you grow your business through your technology.

When it comes to your technology it is about having the RIGHT tools that work WITH your business. We provide a suite of services and solutions to do just that.

Being PROACTIVE as a small business you is crucial because you don't just have extra computers laying around ready to use. This is why it is important to not be surprised by sudden hardware issues.

Proactive Options:

  • Hosted Email (through Office 365 of G-Suite)
  • 24/7 Device and Software Monitoring
  • User and Password Management
  • Asset Tracking and Management
  • PLUS MORE

The best IT support for YOUR business.

If you are running a business today, you know how much of a role technology plays in the success of your business. The fact is you can’t afford to be not have an IT resource. We built our Partner IT program to be the affordable full IT support for local businesses.

Business is built on Product, Infrastructure, Finance, and Technology. You have people you rely on for your product, infrastructure and finance. Now it is time to get a team you can rely on for your technology.

See other IT support options

The Benefits Are Huge!

  • Month to Month — no long term commitments.
  • 24 Hour Response — no more waiting days to get support
  • IT Team — a team of IT experts on call
  • Apple & Microsoft Support — expert teams for both
  • Budget Friendly — easy to budget monthly support

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Warning: you will be sorry you did not hire them!!

Warning: you will be sorry you did not hire them!!

Our company cannot live without Creative IT, we have come to rely on them for everything. I am happy to write their checks!!! We have never waited more than 3 minutes to get a response from Creative IT to an issue we are having, and they are out here pronto! Since we have become so reliant on this great team, we make no IT decisions without them, right down to software changes. They come to vendor meetings, ask questions we would never know to ask, and then work hand in hand with these vendors. In the end, our company, a 20 person Graphic Design firm, recommends Creative IT whole heartedly.


Builders Art & Graphics

We Couldn't Be Happier With Creative IT - Best Money We Spend!

We Couldn’t Be Happier With Creative IT – Best Money We Spend!

Creative IT is the third IT Mac Support company we have tried. The first 2 were perceived as being a bit less expensive in the front end, but both turned out to be significantly more in wasted productivity time when systems were down or when we had to wait to receive service. Most of the time our needs were not fully met even after all the wait and unsuccessful attempts.

Since we started using Creative IT we have had minimal system problems. And in the few times we've experienced computer glitches, they were 100% caused by us. Even so, Creative IT has been there instantly, remotely or in person as appropriate, and resolved our issues. Their techs are knowledgeable and professional. They listen to our needs and provide the services we require (even when we don't know exactly what that is). They provide all of our upgrades and they ensure our computers are always in working order, so that we can focus on what we do best - provide interior design services to our clients, without frustration and without our staff having to sit around and be unproductive.


Marta Mitchell Interiors

We Can Better Focus On Our Jobs Knowing We Have Creative IT

We Can Better Focus On Our Jobs Knowing We Have Creative IT

For many years, we handled most of our IT internally. My partner and I could and enjoyed doing it, and we had an outside IT resource who we trusted to help us with our servers, network and issues we could not cure. This worked well enough but over time we found that the IT person who we were depending on didn’t always have the answers. When we first talked to Creative IT, our interest was only mild curiosity. (We thought we were doing okay.) After meeting with Robert, we were impressed by the thoroughness of their evaluation of our current situation, their willingness to work with us as a partner, and their proposal of how they would work with us, monitor our network and be available to troubleshoot directly, machine by machine. We have been working with Creative IT for a year now, and are very pleased with the health of our network and computers, and sense of wellbeing. Knowing that someone who knows us and how we work is monitoring our computers and data, advising on day-to-day issues as needed, updates and upgrades and who is available for little questions and big ones gives us a great sense of confidence and security. Yes, we are paying a bit more than we were paying before, but the value we see in this investment is totally worth it.


President
Spruce Design