High Point IT Support Services
At Creative IT, we provide reliable, modern IT support services in High Point tailored to meet the needs of today's remote and hybrid workforces. Whether your team is in the office, on the road, or working from home, we deliver fast, friendly support and secure systems that empower your people and protect your data.
With our proprietary Remote Operating System, we centralize documentation, onboarding, training, and helpdesk access, eliminating IT bottlenecks and making your business more agile. We work with companies throughout the High Point area, helping them scale without stress and stay ahead of technical challenges.
Solving IT Challenges for High Point Businesses
Slow response times from local IT providers
Creative IT offers remote-first support with real people who respond fast, most issues are resolved within minutes, not days.
Confusing mix of Apple and Microsoft systems
We specialize in mixed-device environments and ensure everything from setup to support runs seamlessly.
Disorganized onboarding and offboarding processes
Our Remote Operating System streamlines device setup, access management, and documentation to eliminate onboarding delays.
Security concerns for hybrid or remote employees
We implement encryption, endpoint protection, and user access controls to keep data secure, wherever your team works.
Lack of visibility into IT systems and support
Our clients have real-time insight into support activity, device health, and user access through centralized dashboards.
Why Greensboro Businesses Choose Creative IT
Remote-Ready IT Support
Our Greensboro clients rely on us for fast, friendly assistance—whether their teams are in Raleigh, Charlotte, or working remotely across the state.
Built-In Security And Compliance
We actively manage security, monitor endpoints, and help you meet regulatory requirements like HIPAA, SOC 2, FTC Safeguards, or CMMC Level 1 & 2 without overcomplicating your operations.
Tools That Drive Productivity
Our proprietary platform puts training, documentation, passwords, and support in one central hub, reducing ramp-up time and day-to-day friction.
Local Presence, Personalized Service
We’ve grown alongside Greensboro businesses and treat every client like a long-term partner—not a ticket number.
What You Get With The Remote Operating System
Everything your team needs, in one secure, integrated platform. Creative IT's Remote Operating System brings together IT, HR, compliance, and workforce management tools to support distributed teams at scale.
Cybersecurity That Travels With Your Team
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Protect Remote Employees With Endpoint Security
Secure every company device, from desktops to laptops, with real-time antivirus, encryption, and policy enforcement. -
Train Remote Teams On Cybersecurity Best Practices
Deliver built-in training and awareness modules to help employees avoid phishing, data loss, and access mismanagement. -
Take Your Training Further
Our technology enablement training department will conduct personalized trainings for your team to make your team as productive as possible. -
Hosted Remote Environments
Say goodbye to shipping and tracking company laptops. With our Remote Desktop environments, employees access a secure, cloud-hosted workspace where company data stays protected. Only your staff can log in, and only your tools are available, keeping your business data isolated, compliant, and under control.
Smarter IT For Distributed Teams
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Manage Remote Devices With Ease
Monitor, update, and support devices from anywhere with centralized visibility and control. -
Cloud Backup For Workstations & Servers Alike
Ensure business continuity with automated, encrypted cloud backups for files, servers, and endpoints. -
Manage And Monitor Microsoft 365 And Google Workspace
We don’t just manage cloud tools; we actively monitor them to stop attackers in their tracks. Every login, every action is analyzed for anomalies. If a threat is detected, we lock accounts immediately to prevent data loss and stop business email compromise before it spreads. Administer users, permissions, and security policies across platforms, all through your custom IT security department provided by Creative IT.
HR, Logistics & Training, All in One Platform
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Company Device Logistics Management
Manage device shipping, retrieval, and inventory across locations with tools built for local and hybrid companies. -
Remote Operating System
Give all employees a secure hub for policies, SOPs, and knowledge base access, with fast, intuitive search so they get answers when they need them, not hours later. -
Compliance Tracking
Track your compliance readiness, controls, and supporting evidence with automated reporting, so you’re prepared for your first audit or able to prove ongoing compliance without scrambling. -
Employee Training Software
Centralize onboarding, software walkthroughs, and policy training with on-demand and trackable learning tools. Designed by you or our Technology Enablement Training Department. -
Streamline Onboarding With Ease
Automate device setup, credential delivery, platform access, and training in a secure, structured flow.
Collaboration, Communication, And Compliance
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Streamline Communication For Your Team
Consolidate channels, share documentation, and give teams one place to find everything they need to get work done. -
Set Up Collaborative Tools
Get expert support deploying Microsoft Teams, Google Workspace, Slack, and more, configured for secure, productive use. -
Compliance Management Platform
Track compliance requirements, policies, evidence, all from one dashboard. Creative IT’s Compliance Readiness Consultants can even help your organization go from zero to audit ready as quickly as possible.
Frequently Asked Questions About IT Support in High Point
What types of businesses do you support in High Point?
We work with small and mid-sized businesses across industries, including healthcare, professional services, real estate, and tech. Whether your team is local or distributed, our systems are designed to support your operations from anywhere.
Do you offer on-site IT support in High Point?
Yes. While our remote-first model allows us to resolve most issues quickly from a distance, we also provide on-site support in High Point when needed. We're just a call away if hardware setup or hands-on troubleshooting is required.
How do you handle support for both Mac and PC users?
Creative IT was built to support Apple and Microsoft technologies equally. We ensure mixed-device environments run smoothly with consistent policy enforcement, endpoint management, and user training for both platforms.
Can you help my business meet compliance requirements?
Absolutely. We assist with HIPAA, FTC Safeguards, CMMC Level 1 & 2, SOC 2, and other compliance needs by managing user access, tracking policy acknowledgments, securing endpoints, and providing documentation for audits.
What’s included in your helpdesk services?
Our helpdesk includes password resets, software troubleshooting, connectivity issues, cloud platform support, device configuration, and general IT assistance. We respond fast, with an average 5-minute response time, and our support team is familiar with your business environment from day one.
How quickly do you respond to support requests?
Most support issues are resolved within 5 minutes when needed, on-site support within the High Point area.
Is your IT support scalable for growing businesses?
Yes. Our services are designed to grow with your team. As your workforce expands, whether locally or remotely, we scale your infrastructure, tools, and security without adding complexity.
4.9 out of 5 stars -
107 votes