Clemmons IT Support Services
At Creative IT, we provide concierge-level IT support services in Clemmons that help companies resolve issues fast, protect sensitive data, and operate smoothly, whether your team works remotely or on-site. We serve growing businesses with a mix of hands-on support and smart technology, built to scale as you grow.
With our proprietary Remote Operating System, we give your team centralized access to documentation, password tools, IT training, and live support, all in one secure platform. You get peace of mind, improved efficiency, and support that doesn't keep you waiting.
Key Pain Points We Solve for Clemmons Teams
Slow or impersonal support from other IT vendors
Creative IT offers responsive support, with an average 5 minute response time that resolves issues quickly and efficiently.
Confusion in hybrid environments
We create consistent, secure setups for remote, in-office, and traveling employees using any device.
Security risks and compliance gaps
We manage security policies, device encryption, and access permissions to help you meet HIPAA, FTC Safeguards, CMMC Level 1 & 2, and SOC 2 standards.
Inefficient onboarding processes
Our Remote Operating System automates user provisioning, device configuration, and training so employees can hit the ground running.
Lack of visibility into IT systems and support
You'll gain insight into device status, access logs, and support activity through our centralized reporting tools.
Why Clemmons Businesses Choose Creative IT
Local Support with a Remote-First Mindset
We're based in Kernersville, North Carolina, and understand the needs of local businesses, but our support extends wherever your team goes.
Apple and Microsoft Expertise
Whether your environment runs on Macs, PCs, or both, we provide full-service support across platforms.
Security That Keeps Pace with Modern Threats
From advanced antivirus to access controls, we help you lock down systems and stay compliant with HIPAA, SOC 2, and other standards.
Fast, Personalized Helpdesk Services
You'll get support from real people, not long queues or call centers. Most issues are resolved within minutes.
What You Get With The Remote Operating System
Everything your team needs, in one secure, integrated platform. Creative IT's Remote Operating System brings together IT, HR, compliance, and workforce management tools to support distributed teams at scale.
Cybersecurity That Travels With Your Team
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Protect Remote Employees With Endpoint Security
Secure every company device, from desktops to laptops, with real-time antivirus, encryption, and policy enforcement. -
Train Remote Teams On Cybersecurity Best Practices
Deliver built-in training and awareness modules to help employees avoid phishing, data loss, and access mismanagement. -
Take Your Training Further
Our technology enablement training department will conduct personalized trainings for your team to make your team as productive as possible. -
Hosted Remote Environments
Say goodbye to shipping and tracking company laptops. With our Remote Desktop environments, employees access a secure, cloud-hosted workspace where company data stays protected. Only your staff can log in, and only your tools are available, keeping your business data isolated, compliant, and under control.
Smarter IT For Distributed Teams
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Manage Remote Devices With Ease
Monitor, update, and support devices from anywhere with centralized visibility and control. -
Cloud Backup For Workstations & Servers Alike
Ensure business continuity with automated, encrypted cloud backups for files, servers, and endpoints. -
Manage And Monitor Microsoft 365 And Google Workspace
We don’t just manage cloud tools; we actively monitor them to stop attackers in their tracks. Every login, every action is analyzed for anomalies. If a threat is detected, we lock accounts immediately to prevent data loss and stop business email compromise before it spreads. Administer users, permissions, and security policies across platforms, all through your custom IT security department provided by Creative IT.
HR, Logistics & Training, All in One Platform
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Company Device Logistics Management
Manage device shipping, retrieval, and inventory across locations with tools built for local and hybrid companies. -
Remote Operating System
Give all employees a secure hub for policies, SOPs, and knowledge base access, with fast, intuitive search so they get answers when they need them, not hours later. -
Compliance Tracking
Track your compliance readiness, controls, and supporting evidence with automated reporting, so you’re prepared for your first audit or able to prove ongoing compliance without scrambling. -
Employee Training Software
Centralize onboarding, software walkthroughs, and policy training with on-demand and trackable learning tools. Designed by you or our Technology Enablement Training Department. -
Streamline Onboarding With Ease
Automate device setup, credential delivery, platform access, and training in a secure, structured flow.
Collaboration, Communication, And Compliance
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Streamline Communication For Your Team
Consolidate channels, share documentation, and give teams one place to find everything they need to get work done. -
Set Up Collaborative Tools
Get expert support deploying Microsoft Teams, Google Workspace, Slack, and more, configured for secure, productive use. -
Compliance Management Platform
Track compliance requirements, policies, evidence, all from one dashboard. Creative IT’s Compliance Readiness Consultants can even help your organization go from zero to audit ready as quickly as possible.
Frequently Asked Questions About IT Support in Kernersville
Do you offer on-site IT services in Kernersville?
Yes. While most issues can be handled remotely, we also provide on-site support for hardware installs, network troubleshooting, and more when needed. Being local means we can respond quickly in person when remote isn't enough.
What industries do you serve?
We work with clients in healthcare, legal, construction, finance, real estate, and more. If your team relies on technology to stay productive and secure, we can support your operations, no matter the industry.
How does Creative IT handle new employee onboarding?
We automate onboarding with pre-configured devices, credential setup, platform access, and documentation delivery. Everything is tracked and managed through our Remote Operating System for consistency and compliance.
Do you support Mac and Windows environments?
Yes. Our team is trained and experienced in supporting Apple and Microsoft ecosystems. Whether your company uses only Macs, only PCs, or a combination, we provide seamless support across the board.
Can you help us stay compliant with data protection regulations?
Absolutely. We assist with endpoint encryption, access control, policy management, training tracking, and documentation. These tools help you meet FTC Safeguards, SOC 2, CMMC Level 1 & 2, HIPAA, and other compliance requirements confidently.
How quickly do you respond to support requests?
Most support issues are resolved within 5 minutes when needed, on-site support within the High Point area.
Is your IT support scalable for growing businesses?
Yes. Our services are designed to grow with your team. As your workforce expands, whether locally or remotely, we scale your infrastructure, tools, and security without adding complexity.
4.9 out of 5 stars -
107 votes