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Due to COVID-19 more and more employees are working from home. We have been helping our clients make this transition and have discovered a few issues we are frequently helping our clients' employees with. So we have put together our FTI (Frequently Troubleshot Issues)

Troubleshooting is all about narrowing down all of the potential causes of an issue until only one item remains, the root cause.

Providers of cloud-based services are experiencing a steep increase in demand these days, as the COVID-19 pandemic goes global. Because of the pandemic, many employees are working from home, relying on digital productivity and collaboration tools to get their job done.

Businesses and consumers are facing a lot of uncertainty because of the coronavirus pandemic. As COVID-19 continues to spread, the only thing that seems certain is that it will impact businesses, particularly the way they operate and use technology.

Increased reliance on communications technology
The need for remote interactions and stronger communications technology will inevitably increase.

Web browsers come with features to improve user experience. One of the most popular ones is auto-fill passwords. These are designed for users to store and automatically use their account credentials to access websites and other applications. While auto-fill passwords are convenient, they come with security risks.

Internet of Things (IoT) devices and appliances are proving to be excellent ways to leverage automation in pursuit of profitability and customer satisfaction. As with any device that connects to the internet, they need to be configured to protect business and personal data.

Microsoft has issued an alert (ADV200005) regarding a remote code execution vulnerability (CVE-2020-0796) in Microsoft Server Message Block 3.1.1 that could give an attacker the ability to execute code on the target SMB Server or SMB client. It is reported that this vulnerability is “wormable.

The hidden gem of Microsoft Office, OneNote has your digital note-taking needs covered. This piece of software is essentially a digital notebook in which you can organize or visualize your ideas using text, video, audio, and other multimedia sources.

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using an uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without the internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPS for your networking equipment, including cable modems, wireless access points, and routers.

An average business uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge hurdle for both users and administrators. Single sign-on (SSO) is an excellent solution to this issue, so let’s dive into how it works.

For most businesses, a reliable internet connection is no longer an option but a necessity. A fast and reliable internet connection makes for more efficient and productive operations. But what do you do when you’re faced with connectivity issues or slow speed? Below are some solutions to five of the most common Wi-Fi worries.