Please Read This BEFORE Our Meeting

From the Desk of: Robert Phelps President Creative IT As per our conversation, I’m sending over the questionnaire to fill out as well as some comments from our clients to show how we help Triad business owners like you get rid of IT headaches, become more productive, reduce costs and in turn increase profits. Admittedly, this is only one small part of the day-to-day issues you deal with, but I think you’ll agree that IT problems can be some of the most aggravating (and expensive) issues you run into, which is why I’m meeting with you. To prepare for our meeting and make the meeting as productive as possible, please do the following:

Take a look through the questions below and fill them out. I will send an agenda before our meeting based off of your answers. Because IT means so many things to so many people this quick 7 point questionnaire helps make sure our meeting focuses on those items most beneficial to you.

If you have any questions, please call us at 336.310.0908 Dedicated to serving you, Robert Phelps

Your Name

How Many Employees do you have?

1. Please rate the following items on how important they are to you (scale from 1 – 5):

The response time of your IT support provider(Required)

Preventative support/maintenance(Required)

Company security (cybersecurity)(Required)

Technical reviews of the state of your IT(Required)

Compliance management and support(Required)

Disaster recovery planning(Required)

Strategic planning with a Chief Information Officer level consultant(Required)

2. What concerns do you currently have that lead you to us meeting?(Required)

3. What company goals/changes do you have on the horizon, and how do you see your technology playing a role?(Required)

4. Who currently makes decisions when it comes to new technology (computers, servers, software)?(Required)

5. What services are currently included with your IT Provider (Email, Phones, Computers, Internet, Firewall, Server, spam, anti-virus etc.)(Required)

6. What is your annual IT budget?(Required)

7. Anything else you would like me to know before we meet, or have me send over?(Required)

I look forward to meeting you!

Our Server Went Down And Creative IT Was Onsite Before I Even Realized There Was A Problem

The decision to move our external backup to Creative IT proved to be a good one when we had a server go down unexpectedly in the middle of the day. Creative IT was onsite addressing the situation before I even realized there was a problem. They minimized our down time, delivered a post mortem once ...Read More

Tina Kneisel
CFO/GM
Wildfire

Creative IT Stays Well Informed Of Trends In The IT industry And Are Proactive With Security

Prior to signing on with Creative IT our we had a security incident which basically rendered us inoperable for three days. With the additional security measures and firewalls Creative IT have put in place I don’t believe we would be vulnerable to such an attack again. Creative IT has proactively ...Read More

Christine Mayers
Mary Reynolds Babcock Foundation

There Is No More Professional, No More Capable IT Resource Than The Team At Creative IT

We needed our IT system operating efficiently at all times and we could no longer afford to use an internal resource’s bandwidth working on IT-related issues. Creative IT was one out of three potential resources we vetted and they were an easy, clear choice for us. They were professional. They understood ...Read More

Keith Vest
President
The Variable

Warning: you will be sorry you did not hire them!!

Our company cannot live without Creative IT, we have come to rely on them for everything. I am happy to write their checks!!! We have never waited more than 3 minutes to get a response from Creative IT to an issue we are having, and they are out here pronto! Since we have become so reliant on this great ...Read More

Barbara Hutcherson
Builders Art & Graphics

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