Creative IT is the third IT Mac Support company we have tried. The first 2 were perceived as being a bit less expensive in the front end, but both turned out to be significantly more in wasted productivity time when systems were down or when we had to wait to receive service. Most of the time our needs were not fully met even after all the wait and unsuccessful attempts.
Since we started using Creative IT we have had minimal system problems. And in the few times we've experienced computer glitches, they were 100% caused by us. Even so, Creative IT has been there instantly, remotely or in person as appropriate, and resolved our issues. Their techs are knowledgeable and professional. They listen to our needs and provide the services we require (even when we don't know exactly what that is). They provide all of our upgrades and they ensure our computers are always in working order, so that we can focus on what we do best - provide interior design services to our clients, without frustration and without our staff having to sit around and be unproductive.
Marta Mitchell Interiors